This Privacy Policy explains how personal information is collected, used, stored, and protected when you access or make purchases through fashvancom (the “Website”). By using the Website, you acknowledge and agree to the practices described in this Policy.
fashvan is operated by Room 517, New City Centre, 2 Lei Yue Mun Road, Kwun Tong, Kowloon, Hong Kong, with its registered address at Room 517, New City Centre, 2 Lei Yue Mun Road, Kwun Tong, Kowloon, Hong Kong. References to “fashvan”, “we”, “us”, or “our” refer to the brand and its operating entity.
Information We Collect
When you browse the Website or place an order, we may collect information including, but not limited to, your name, email address, contact number, billing and delivery details, order history, and transaction records. Technical information such as IP address, browser type, device identifiers, operating system, and browsing behaviour may also be collected automatically to support site functionality and security.
How Information Is Used
Collected information is used to process orders, arrange delivery, communicate order updates, provide customer support, manage accounts, and improve Website performance. Where consent is provided, information may also be used to send service-related notices or promotional communications. Data may additionally be processed to meet legal, regulatory, or operational requirements.
Marketing Communications
Customers may receive communications related to their purchases or account activity. Promotional communications are sent only where consent has been given. You may opt out of marketing messages at any time by following the instructions provided in the communication or by contacting yunfei@vaulta.living.
Sharing With Service Providers
Personal information may be shared with selected third parties solely for business operations, including payment processing, order fulfilment, logistics, email delivery, analytics, and Website hosting. These service providers are authorised to use personal information only as necessary to perform their services. Personal data is not sold, leased, or traded to unrelated parties.
Cookies and Tracking Technologies
The Website uses cookies and similar technologies to enable core functions, improve user experience, analyse traffic patterns, and remember user preferences. You may adjust browser settings to limit or disable cookies; however, certain Website features may not function correctly as a result.
Data Protection Measures
Reasonable technical and organisational safeguards are implemented to protect personal information against unauthorised access, loss, misuse, or disclosure. Payment transactions are handled through secure third-party processors. While protective measures are in place, no system can be guaranteed to be completely secure.
Your Rights
Subject to applicable data protection laws, you may request access to personal information held about you, request corrections, withdraw previously given consent, or request deletion where legally permissible. Requests should be submitted to yunfei@vaulta.living, and identity verification may be required before processing.
Retention of Information
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.
Policy Changes
This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Updates take effect upon publication on the Website. Continued use of the Website constitutes acceptance of the revised Policy.Contact
For any questions or requests relating to privacy or data handling, please contact yunfei@vaulta.living